Redknee Signs Up West African Operator

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Redknee Solutions has secured a contract with a West African wireless operator to deploy Redknee¹s Turnkey Converged Billing (TCB) and Customer Care solution with Airtime Reseller.

Redknee¹s TCB solution will replace the service provider¹s legacy billing system, enabling the operator to differentiate its service offerings and provide an enhanced subscriber experience. With this solution, the network service provider will be able to support advanced personalized services and payment methods, including voucherless top-ups for its predominantly prepaid mobile subscriber base.

Redknee says TCB delivers provisioning, real-time rating and charging, billing, and customer care services, along with the tools that allow for fast and flexible pricing, bundling and launching of individualized promotions and new services that are specific to an operator¹s markets. The solution brings the required scalability and configurability to support the future growth of both new services and subscribers without the costly customizations required by legacy billing systems.

Redknee¹s Mobile Money Airtime Reseller is part of the TCB solution and enables voucherless, prepaid wireless airtime top-up, addressing the needs of markets like West Africa. This saves money for the operator, provides more flexible top-up denominations for the subscriber, and contributes to the growing economy of Africa by creating a virtual and innovative dealer channel, according to Redknee.

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