MeetingZone, a large independent conferencing services provider, has launched a new self-service collaboration portal powered by MetraTech Corp..
Built upon MetraTech’s MetraNet product, the new portal will give instant account access to MeetingZone’s customers, enabling them to quickly set up or join an integrated conferencing and collaboration session and view real-time billing data and usage reports. Additionally, they can add users, change conference preferences, manage their conference recordings, schedule one-off conferences and manage multiple accounts and account hierarchies, all on a self-care or assisted basis.
"We have combined extensive research with our many years of experience delivering conferencing and collaboration to design and build a next-generation conferencing portal that makes it easier than ever before for everyone to collaborate online,” said Tim Duffy, CEO at MeetingZone. “A huge part of our success can be attributed to the company's drive for openness and transparency in our billing system. Our customers see exactly the same billing information as we ourselves do. This allows them to accurately monitor and manage their conferencing and collaboration costs from department level down to individual users at any given time. There are absolutely no surprises when an electronic bill is issued, and we are now offering online payment options as well."
“MeetingZone has a unique approach in providing collaboration services,” said Marc Beattie, managing partner, Wainhouse Research. “By making it fantastically easy for users to manage their own accounts, review activity in real-time and provision new users, the company has given more control and in a very accessible fashion than most other providers.”
