Top-Tier Provider Picks EXFO for Service Assurance

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CTIA Wireless — EXFO Inc. announced that its Brix solution has been selected by one of the top-tier service providers in the Americas to ensure the quality of service (QoS) and quality of experience (QoE) of its mobile backhaul services.

This unnamed network service provider (NSP) relies on EXFO’s service assurance solutions: the BrixNGN Carrier Ethernet test suite, along with the carrier Ethernet operation report package and numerous Brix 3000 Verifiers. EXFO says these service assurance tools ensure that all service-level agreements (SLAs)/key performance indicators (KPIs) are met and that all potential service degradations are proactively detected and fixed before customer QoS is affected.

The Brix solution offers a system-based approach that allows this NSP to normalize service metrics in a multivendor environment and to have the ability to provide flexible reporting on those metrics, internally and externally. The BrixNGN Next-Generation Service Assurance Software allows for the continuous collection, correlation, analysis and visualization of critical QoS and QoE data; the Carrier Ethernet operations report package (part of the BrixView product line) offers customizable reporting and individual content portals, and the Brix 3000 Verifier remotely and automatically measures IP network performance and QoS — enabling this top-tier service provider to sustain network reliability while minimizing truck rolls, according to EXFO.

“This leading and very demanding customer has confirmed that the Brix solution is the ideal tool for enhancing their ability to deliver competitive metro Ethernet and mobile backhaul services that exceed their SLA commitments,” said Vivian Hudson, vice president and general manager, EXFO Service Assurance. “The fact that our solutions support a variety of industry standards like TWAMP, Y.1731 and 802.1ag and that we provide a holistic system solution that can be easily integrated with other back-office systems — operators can efficiently test any standards-based unit, without human intervention.”

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