Appalachian Wireless is strengthening its mobile roaming program by implementing 14 of Transaction Network Services’ roaming, network and database solutions.
The multiyear agreement with TNS will help Appalachian Wireless boost its voice and data roaming coverage, gain efficiencies from improved roaming analytics and enhance customer care.
Appalachian Wireless has provided wireless telecommunication services since 1995, and has grown to become the fifth largest Rural Cellular Association member. It has actively invested in its portfolio and has now evolved to offer a comprehensive suite of voice and content services, via a CDMA network.
This latest move by Appalachian Wireless supports the expansion of its roaming footprint through a direct link into TNS’ CDMA call processor. Appalachian Wireless also has become a member of TNS’ Global Roaming Consortium (GRC), which has been designed to simplify roaming agreement management, by enabling each member operator to automatically access voice and data roaming with others.
As part of the multiservice agreement, Appalachian Wireless is using TNS’ accurate call routing and number portability solutions, as well as wireless clearing and settlement.
“It is hugely beneficial to have a single-source relationship with a company like TNS which has the expertise and capability to deliver a full suite of services to us,” said Gerald Robinette, CEO at Appalachian Wireless.
TNS’ Telecommunications Services Division is led by a team of more than 300 industry experts, many of which have prior experience working at small telcos.
“At TNS we play a key role in providing critical services, which directly impact our customers’ reputation and bottom line, and we pride ourselves in delivering a consistently high quality of service, no matter the size of the customer,” said Chuck Leppert, vice president of sales and marketing for TNS’ Telecommunications Services Division.
TNS is a single-source provider of a full range of infrastructure and revenue generating services for wireless operators. TNS provides services to 40 countries worldwide and can access virtually any SS7 legacy or IP network around the globe.
