Management World — Clarity has released Clarity 11, a product suite that the company says incorporates new and enhanced capabilities for service providers to simplify their operations and improve service quality while removing cost, risk and time incurred for crucial business processes.
Clarity 11 introduces the Clarity Marketplace and Clarity Infrastructure Management suites that build on the fulfilment and assurance capabilities of the Clarity Portfolio, to meet the demands of service providers for end-to-end process-driven solutions to drive profitability and cut costs. Working together, Clarity says the portfolio offers an integrated, automated and cost effective solution that removes the traditional silos and integration complexities in operations and increases the agility of the operator to embrace new supply-chain business models.
“Clarity understands the need for service providers to improve their customer interaction experience while reducing overall operating costs,” said Tony Kalcina, chief product officer at Clarity. “We are making ongoing investment in our product portfolio and expanding from pure OSS to cover a broader OSS/BSS scope of functionality. Our unified solution, with common data and processes, along with integrated workflow and business rules to support key, high-volume business procedures, will help service providers simplify their operations to reduce costs and increase competitiveness, by avoiding the expense and business risk associated with the costly integration and management of multiple, disparate systems.”
With the introduction of Clarity Infrastructure Management, service providers now have a consolidated view of the network across engineering, operations and financial groups, with the tools to manage and reduce the cost and complexity of network rollout and planning, estates management, and asset tracking and maintenance. It includes a simplified GIS module to create and visualise assets, and integrates with the Clarity Fulfilment and Assurance suites to support the deployment and operations of assets. With Infrastructure Management, service providers have far more accurate information on network assets and sites to improve communications between business units, allowing them to make informed investment decisions and improve regulatory compliance.
Clarity Marketplace is a new suite that simplifies key processes between service providers and their retail and wholesale customers. Marketplace enables market innovation and reduces the time and cost of delivering products to market. It provides a product catalog, with integrated customer, order and revenue management capabilities, and works with the Fulfilment and Assurance suites to integrate provisioning and assurance activities from order capture to network activation.
Meantime, Clarity announced it’s already signed up one customer for Clarity Marketplace — TelstraClear, a New Zealand service provider.
“This is a classical win-win; the Virtual ISP differentiates towards their market and TelstraClear is able to sell its network and ISP capabilities, indirectly, to a far wider demographic,” said Raymond O’Brien, head of Wholesale at TelstraClear. “We chose Clarity because it had the most sophisticated Virtual ISP model available and has a faultless track record in delivering Unified OSS systems.”
