Intec has made available version 7 of Singl.eView, its real-time, convergent customer care, charging and billing solution.
With this release, the Singl.eView product is now available on low-cost commodity hardware. Intec says Communications Service Providers (CSPs) installing the upgraded product will immediately benefit from lower cost of ownership, improved price performance and, by taking advantage of Singl.eView's inherent flexibility and rules-based approach, will be able to launch even more innovative new services, more quickly.
Existing Singl.eView customers will also benefit from its architectural separation of core and configuration layer, says Intec. While most billing system upgrades require changes to be retrofitted, often resulting in lengthy upgrade timeframes, Singl.eView requires only a straightforward upgrade of the core software leaving the business rule configuration untouched. A number of major customers, across the Americas and Europe, are already underway with programs to move to the new release of Singl.eView v7.
"Our customers demand demonstrable ROI and operational excellence for mission-critical billing applications," commented Andrew Taylor, CEO of Intec. "We have built on outstanding foundations to ensure that Singl.eView 7 delivers cost advantage and operational superiority, unrivalled by competitive billing systems."
Intec calls Singl.eView the only real-time rating and billing solution designed specifically for convergence. Version 7 highlights include:
- Lower Total Cost of Ownership
- Best practice customer care processes for call center staff
- Security (including enhancements to facilitate PABP and PCI DSS certification)
- Enhanced financial functionality
- Premium performance management supported by Real-Time Monitor tools
