Romtelecom, one of Romania’s largest communications service providers, has deployed Oracle’s rapid offer design and order delivery solution as a key component in its comprehensive transformation project designed to support a growing portfolio of consumer and business services and bundles.
Oracle says the solution has also helped Romtelecom decrease time to market and simplify its IT architecture. The company has automated fulfillment of 97 percent of its orders, significantly reducing operational costs. Further, by converging solutions from multiple network platforms, Romtelecom can more rapidly introduce new services and business models, making IT a driver of business effectiveness.
Oracle’s rapid offer design and order delivery solution includes Oracle Communications Order and Service Management, Oracle’s Siebel CRM, Oracle Product Hub for Communications and Oracle Application Integration Architecture for Communications.
Telekom Malaysia has also turned to Oracle’s rapid offer design and order delivery solution to help implement a nationwide high-speed broadband network and upgrade the company’s IT infrastructure to address the demands of the 21st century customer.
With the advent of broadband services in Malaysia, the company adopted a new next-generation network (NGN) on a wide scale. Today, Oracle’s integrated application suite enables Telekom Malaysia to support multiple business models, including wholesale, enterprise and retail; and bundle more services and launch them faster. The provider has established a stable platform for high-speed broadband deployment and service delivery.
“Communications service providers are under constant pressure to deliver increasingly complex, convergent services, flexible offers and bundles in a timely manner, while reducing operational costs. Companies like Romtelecom and Telekom Malaysia have demonstrated that by automating their order processes and integrating their network silos with Oracle rapid offer design and order delivery solutions, they can increase operational efficiency and maximize revenue," said Dan Ford, vice president of product marketing, Oracle Communications.
