Subex Ltd. has been selected by a major telecommunications service provider in Ecuador to implement its Revenue Operations Center (ROC) Fraud Management Solution. The operator will be deploying the ROC Fraud Management Solution for its entire operations, including the wireline and mobile networks across Ecuador.
This was a greenfield opportunity in terms of fraud management and the service provider put out an RFP (request for proposal) looking for global expertise, regional commitment and presence.
Sudeesh Yezhuvath, COO at Subex, said it was an important win in the South American region. “The ROC Fraud Management solution is a key component of the ROC and will help the operator to have in place a foolproof system to prevent any occurrence of fraud in their network”, he said.
Subex’s ROC Fraud Management eliminates known frauds, reduces free run time, augments internal controls and provides continuous fraud management process improvement. Its features include a pre-check functionality, which runs multiple checks on new subscriptions against blacklists and identifies fraudsters based on phonetic, exact and combination matches; a patent-pending e-fingerprinting feature, which captures the details of subscriber behavior and matches against a hot list of previously recorded fraudster fingerprints; and an IAQ (Intelligent Alarm Qualifier), which detects truly false alarms and increases analyst productivity.
