Mobinil, Egypt’s leading mobile service provider, has selected Subex Ltd. to replace its existing fraud management system with the Subex Revenue Operations Center.
Mobinil is part of Orascom Telecom Group, which operates in eleven emerging markets across the Middle-East, Africa and Asia regions and which clocked in revenues of $5.4 billion in 2009. As a result of the implementation of ROC Fraud Management, the Cairo-based mobile service operator can now detect and control any kind of fraud for its postpaid services. The solution’s customer pre-check functionality also helps them flag customers who could possibly be re-offending fraudsters.
“We now have the required operational ammunition to address all kinds of internal and external fraud," said a Mobilnil spokesperson. "We look forward to working with Subex in the future as well."
Sudeesh Yezhuvath, COO at Subex, added that Africa is a key market for the vendor as the mobile market there continues to explode.
ROC Fraud Management is the fraud management component of Subex’s Revenue Operations Center, built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. The solution enables real-time reaction through its in-line controls and transaction controls, and prioritizes investigation of potential fraud cases through its advanced artificial intelligence techniques.
Some of Subex ROC Fraud Management’s features are:
- Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches
- Patent-pending e-fingerprinting feature, which captures the details of subscriber behavior and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials
- Intelligent Alarm Qualifier, which uses artificial intelligence to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.
