The B2B Soft platform will complete the wireless point-of-sale function for all of GCI’s 33 retail locations in fall 2011. Cycle30 provides wireless operators such as GCI with a turnkey platform for scalable and reliable converged billing that includes convergent charging, rating and balance management for existing and emerging services across a variety of markets.
Wireless Standard has been completely integrated with Cycle30’s billing engine. The result, the company says, is a modular system with a range of business functions that include customer management, service fulfillment, billing and revenue management, service assurance, integrations, inventory management and business intelligence tools — all of the back-office system flexibility and scalability today’s wireless providers need to compete and win.
“Implementing Wireless Standard throughout 33 retail locations will tie together all of GCI’s wireless offerings along with instant access to the latest supported products, plans, integrations, handset insurance and credit card processing," said Wendy Gonzalez, Cycle30 vice president of products and services. “The company should see increased efficiency in sales, customer, and inventory management as GCI and its stores work off one central system."
“It’s incredibly important today for wireless carriers and their retailers to have a unified platform that’s adept at handling the wide variety of products and services they offer while meeting customer demand and expectations," said Gary Khabinski, CEO of B2B Soft.