South African mobile operator Cell C has selected Comverse ONE Billing & Active Customer Management to support its strategic wholesale business. An immediate focus will be on supporting Cell C’s Mobile Virtual Network Enabler (MVNE) wholesale service branch.
"Cell C has ambitious plans in the wholesale arena within South Africa," said Catherine Bieri, executive of Wholesale at Cell C. "Comverse ONE will empower Cell C to provide our MVNO (Mobile Virtual Network Operator) base with innovative service offerings tailored to their customers' needs and brand customization, with a consistent customer experience across all touchpoints."
The Comverse ONE solution has an extensive range of advanced MVNE capabilities that span CRM, self service, order management, rating, charging, revenue settlements and billing to support wholesale retailers and MVNO/MVNE models. Specific capabilities include data segmentation to drive branding and MVNO-specific campaigns; flexible billing models such as direct billing or billing on behalf; and configurable retailer/MVNO/MVNE-specific, end-to-end business processes. Comverse says the solution helps open doors to a rich variety of business opportunities and partners for differentiation, cash flow and growth.
"Cell C is way ahead of the curve, creating an ideal environment enabling MVNOs to effectively and creatively address their distinctive markets," said Franck Darmon, Comverse VP & GM of Western Europe & Africa. "Comverse ONE positions Cell C for greater wholesale business."
