Amdocs Debuts Data Experience Solution

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Amdocs has unveiled a solution that it says revolutionizes how service providers can rapidly deploy innovative new data services to improve the customer experience and accelerate data services monetization.

Amdocs Data Experience Solution pre-integrates a policy control and charging engine with product catalog and subscriber-management functions, and the necessary business support, network interfaces, and pre-configured business processes, to deliver specific, out-of-the-box market offers. Carrier-grade and performance tested, the solution’s underlying product technologies have been production-proven in leading service provider networks serving more than 100 million mobile subscribers, Amdocs said.

The solution features single, synchronized service definition and creation through the Amdocs Enterprise Product Catalog, enabling rapid configuration and extension of pre-configured market offers, the company said. It leverages the network and policy control assets of Bridgewater Systems, including standards-based interfaces and multi-vendor interoperability for ease of deployment into 3G and LTE network environments. Productized APIs (application programming interfaces) enable a single point of integration into provisioning, notification, billing and self-care environments. 

The Amdocs Data Experience Solution's pre-configured market offers include tiered services; shared wallet; up-sell capabilities; bill-shock prevention; data pass and pay-per-use. In addition, Amdocs says it is the only vendor to provide proven, market-leading network control and subscriber-management capabilities pre-integrated and configured, including:

  • LTE Data: Support for next-generation 4G services that feature guaranteed quality of service for a superior data experience
  • Wi-Fi Offload: Transparent offloading from 3G to Wi-Fi which allows service providers to better manage network congestion

"The Amdocs Data Experience Solution represents a new category of solution that will transform the way operators monetize data services," said Ari Banerjee, senior analyst, Heavy Reading. "The pre-integrated product capabilities and market offers are what make this solution so unique. Based on recent research, we identified that isolated functions such as product catalog, policy management, online charging, real-time mediation and subscriber data management need to come together. The Amdocs Data Experience Solution combines all of these to enable operators to roll-out new market offers quickly and cost effectively, while balancing network resources."

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