Mediation-software provider DigitalRoute is offering a new release of its flagship MediationZone platform that now incorporates advanced, unified usage-management capabilities to count usage and trigger events toward external systems.
The ability for service providers to manage usage data is becoming increasingly important to enforce usage policies, maximize revenues and meet customer expectations of accurate and timely information about their data consumption.
“As the frequency at which low-value usage events must be captured from the networks increases, propagating data volumes in downstream systems becomes a challenge. For this reason, duplication of Usage Management processes is bound to be untenable for service providers that are looking to simplify their data infrastructure," said Thomas Vasen, product manager at DigitalRoute. “Reducing cost and the need to achieve consistent and accurate usage counting across a range of applications beyond billing are some of the reasons why a unified solution is needed."
A recent DigitalRoute survey also indicates that flexibility in meeting new business requirements is one of the primary challenges for service providers when implementing usage management.
MediationZone 5.1 FR3 offers service providers a solution that serves any business process while enabling a smooth transition toward a new revenue-management environment optimized for personalized tiered bundles rather than rating of individual events, DigitalRoute said. The latest release features new usage-management capabilities that enable counting of individual usage, rule-based triggering of user alerts, service limiting actions, and transfer of consolidated billing data.