MANAGEMENT WORLD — Real-time charging and billing provider Orga Systems is teaming with ConceptWave, an order-management solutions provider. The companies plan to deliver an integrated and comprehensive offering to overcome service providers' next-generation challenges.
“Orga Systems products and services are designed for living in a real-time connected world. In the past year, we extended our support breadth beyond telecommunication to reach financial services, energy and telematic suppliers, who are moving rapidly towards real-time M2M connectivity to enhance their customer intimacy. We are now extending our product portfolio depth to enhance our customer experience offerings. The decision to partner with ConceptWave’s world-class catalog-driven order management technology fits perfectly and seamlessly to our world-class real-time billing portfolio and takes our customer order orchestration to the next level," said Orga Systems CEO Ramez Younan, at TM Forum's Management World in Orlando, Fla.
Worldwide, CSPs of all sizes call on ConceptWave for end-to-end customer, product and order management solutions.
“As real-time will continue to be one of the most important business drivers for CSPs, ConceptWave is excited to be part of an integrated, best-of-breed, real-time billing and customer care solution, which current and future customers will rate as an agile and compelling single source advantage," said Zarar Rana, president and CEO of ConceptWave.