B2B Soft says its Wireless Standard is now deployed in all 33 General Communication Inc. (GCI) wireless retail locations. GCI is Alaska's second largest carrier.
B2B Soft’s Wireless Standard, which it calls the industry’s premier retail management platform, is now completely integrated with Cycle30’s billing engine. Cycle30 provides scalable and reliable converged billing that includes convergent charging, rating and balance management for existing and emerging services across a variety of markets. The platform is providing GCI with a true turnkey platform that includes everything from customer management, service fulfillment, billing and revenue management, service assurance, integrations, inventory management to business intelligence tools.
“The Wireless Standard system deployment has gone extremely smoothly, and is fully integrated as a part of the Cycle30 order-to-cash platform for wireless," said Jim Dunlap, president of Cycle30. “As we empower GCI’s wireless growth in the future, we’re pleased to have engaged B2B Soft as our strategic technical partner."
The Wireless Standard implementation is bringing GCI increased efficiency in sales, customer service and inventory management as the carrier and its providers work off of one central system, B2B Soft said. The platform comprehensively ties together all of GCI’s wireless offerings, along with instant access to the latest supported products, plans, integrations, handset insurance and credit card processing. With Wireless Standard, GCI retailers have a flexible and scalable system with powerful front-of-store sales and robust back-end operations. In essence everything today’s wireless providers need to compete and thrive, which is why Wireless Standard is now the system of choice in thousands of retail locations worldwide, according to B2B Soft.
As its name implies, B2B Soft is a business-to-business software company that specializes in retail management for the wireless/cellular retail industry.