Revenue-intelligence solutions provider cVidya Networks has launched its Enterprise Fraud Package, designed to enable communications service providers (CSPs) to sell fraud detection and prevention services directly to their enterprise customers (e.g. SMEs, SOHO and large corporations).
cVidya says the solution also allows the enterprise customer to monitor its PBX activity in real-time, obtain alerts on hacking attempts, observe all traffic patterns and enable policy enforcement in order to reduce fraud and security risks. The new Enterprise Fraud Package helps fraud departments generate new revenue streams and create a marketing differentiation from their competitors.
Researcher IDC says there are about 200 different known types of PBX fraud. Estimates show that PBX fraud worldwide creates annual losses of $4.3 billion. cVidya says its new fraud package enables the enterprise to monitor its own systems in real-time using a friendly, online portal offered as part of the solution.
“With the new fraud package, CSPs can generate revenues from their fraud services and provide their business customers greater value," said Alon Aginsky, CEO and president of cVidya. "Enterprise customers will also gain from this by being given the ability to keep close watch over their businesses in real-time. This is a step in the right direction for all parties."