“IneoQuest’s Video Service Assurance solution is an essential part of the TV Connect deployment strategy," said Phillip Radley, chief enterprise data architect at British Telecom. “The video analytics provided by IneoQuest allows us to get an in-depth view of our network, and find areas where problems are likely to occur and fix them before they become an issue or visible by the subscriber. This proactive approach ensures the best possible customer experience for TV Connect clients."
BT Wholesale is deploying IneoQuest’s iVMS intelligent video management system, which gives a single view into the health status of their video services, along with the award-winning Expedus DVA that validates quality of service (QoS) and quality of experience (QoE) of video services before distributing nationwide throughout the network.
“Companies have found the most important factors in delivering their services are content offerings and quality of service and BT has clearly placed a priority on those for TV Connect," said Calvin Harrison, COO of IneoQuest.
**Editor's Note: For more information about the developing video ecosystem, check out V2M’s latest special reports, Global Mobile Data Trends: Service Provider Implications, and Leveraging Digital Content Distribution. They are available as free PDF downloads via the website.**