Sigma Systems, a provider of OSS solutions for delivery of converged broadband services and solutions, today announced it has completed the deployment of its Device Provisioning Manager for WOW!, an Internet, cable and phone provider.
Sigma's DPM enables the provisioning of the new WOW! ULTRA TV service, a whole-home multimedia entertainment service.
With Sigma's DPM, WOW! can manage the orchestration of customer entitlements across multiple device types needed to deliver services via the ARRIS Moxi Gateway to connected devices within the home, including HD DVR, DOCSIS 3.0 data service, VoIP, media sharing ability, MoCA connectivity and in-home WiFi routing.
DPM provides centralized IP management, allowing service providers to quickly create new device configuration templates, which accelerates the delivery of new services, Sigma said. It also offers a centralized system status and device-health monitoring tool, which troubleshoots access devices and supports carrier-class reliability.
"At WOW! we understand that our customers' needs are always changing, so it is imperative that we select the technology solutions and partners that give us the flexibility we need to quickly and cost-effectively introduce new services," said Cash Hagen, CTO at WOW!.
Sigma says DPM enables NGOs to rapidly provision multiple subscriber services in a multi-vendor, multi-device type environment, by assigning different classes of services, per service and per subscriber. This provisioning activity is performed by dynamically generating device configuration files which are automatically delivered to the CPE device, regardless of access protocol. The DPM can be deployed as a standalone product operating on a single server with a redundant server for failover purposes for a small subscriber base.
For larger subscriber bases, or as the service provider grows, DPM can be distributed among several servers, where the core installed platform functionality and provisioning servers are in separate servers, with centralized definition and control from the core activation server. Sigma's DPM automatically configures, upgrades, and provisions these processes, mapping the subscribers' identity and their entitlements to all video platforms and devices connected to the customer premise equipment, such as set-top boxes.