Global mobile network Truphone has signed a five-year deal for Cerillion Technologies' CRM and Billing solution to support the carrier's presence in three countries and its expansion into eight more regions over the next year.
London-based Cerillion is implementing the Revenue Manager, CRM Plus, Service Manager, Output Streamer and Information Manager modules from its pre-integrated product suite, and will perform a migration from Truphone’s legacy system. Cerillion says its multi-country solution will enable Truphone to rapidly launch into new markets using a single centralized system, providing close integration with Truphone’s unique technical developments to enable the simultaneous management of a single GSM service across multiple network operators.
“Truphone has a simple premise for customers, but under the hood there is enormous complexity – in tariffing, in billing and in operations. We conducted a detailed competitive RFP and Cerillion emerged as the clear winner – it has the scale and strength to handle the complexity of our offering, and the flexibility to help us enter new markets quickly and efficiently," said Colin Windsor, chief operating officer, Truphone.
