TDC and YouSee, a pair of communications service providers in Denmark, have chosen to deploy an Agama Technologies solution for head-end and distribution monitoring in their Microsoft Mediaroom IPTV platform. Agama says the solution will support TDC and YouSee in assuring the quality of their nationwide IPTV service, enabling efficiency in processes such as problem discovery, impact analysis, data mining and SLA management.
TDC and YouSee together claim more than half of the Danish pay-TV market with approximately 1.5 million TV subscriptions. For their Microsoft Mediaroom-based IPTV service, available under the TDC brand and with approximately 200,000 subscribers, they are now implementing an Agama DTV Monitoring Solution, which will provide real-time and historical understanding of the performance, QoE and QoS throughout the head-end and network. Agama expects the companies to grow their subscriber base and customer satisfaction in the process.
"Our extensive experience and proven off-the-shelf product line puts Agama in a position to swiftly and capably support operators like TDC and YouSee in their growth, with unique control of both quality and costs, all independent of transmission standards and distribution platform brands," said Mikael Dahlgren, CEO at Agama Technologies. "It's with great pleasure we start our cooperation with these two thriving operators, and we look forward to supporting them going forward in their strategic service assurance work."