Operators are most likely to identify Amdocs, Ericsson and Huawei as the top suppliers in the convergent charging market.
That's the finding of a survey taken by Infonetics Research. The firm has just released its "Convergent Charging Deployment Strategies and Vendor Leadership: Global Service Provider Study," which explores operators' deployment plans and perceptions of convergent charging suppliers.
"Skyrocketing mobile growth has led to a dramatic increase in mobile transactions, driving some convergent charging systems to the limit and, in many cases, driving operators to replace the systems they already have in place," said Shira Levine, directing analyst for next gen OSS and policy at Infonetics Research. "As a result, we're seeing operators prioritize scalability and reliability over price when selecting a solution, which is creating new opportunities for the larger, more established vendors with strong services and support organizations."
In addition to the survey that asked operators to name the top suppliers, the study found that new service offerings and hybrid (prepaid and postpaid) accounts are highly rated applications driving convergent charging system deployments; "supporting marketing initiatives" topped the list of business drivers behind respondents' convergent charging investments; and 95 percent of respondents plan to support payment convergence and convergence across mobile networks by 2014.
For the report, Infonetics interviewed purchase decision-makers for convergent charging software and related services at 20 mobile, convergent and fixed-line operators in North America, Asia Pacific, EMEA and Latin America.