Comcast Tests Usage-Based Billing

By Josh Long Comments
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Comcast XFINITY Internet customers in Nashville, take notice.

Effective Aug. 1, you now have up to 300 gigabytes each month of data. That's up from 250 GB.

Don't exceed that allotment, though, or Comcast will bill you another $10 for each additional 50GB – eventually. On a Question and Answer page about the new policy, Comcast explains it won't bill a customer the first three times the customer exceeds the monthly allowance during a one-year period. When customers exceed their usage, Comcast will provide them notice they have reached their cap.

Nashville is the first market where the nation's biggest high-speed Internet provider is trialing its new usage-based broadband policy.

Philadelphia-based Comcast in May announced trials to expand its Internet data thresholds in a decision that Comcast executives say will give customers more choices and meet the needs of all their subscribers including the heaviest users.

Comcast executives emphasized at the time that they were not expanding the cap because many customers are nearing their limits. To the contrary, medium usage is only 8 to 10 GB, according to company executive Cathy Avgiris.

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