i-conX said the deal provides Vodafone Qatar with a fully scoped RO solution encompassing additional quality analysis and reporting tools, along with the core LCR and routing functions. It integrates into Vodafone Qatar's existing billing system, and the deployment allows users to access all functions from a single login, GUI and set of reference data.
"The i-conX RO solution gives us sophisticated analytic and reporting tools in the Quality domain with rapid-response capability, and these allow us to identify and manage negative quality issues confidently long before they can impact on customers," said Marc Hilhorst, head of roaming and interconnect at Vodafone Qatar.
“Alongside the existing billing solution, i-conX now provides us with a trusted a-s-p delivery service across our wholesale billing, settlement and routing space," he added. "The additional RO solution was thoroughly tested in live operations and met all its objectives comfortably".
The i-conX software uses a series of alarms, alerts and report subscriptions to highlight issues at trunk and capacity level. It delivers Quality KPIs derived from successful and failed call events, while pre-defined thresholds allow Vodafone Qatar to manage routing plans in daily operations.
i-conX's new routing optimization product, which is available in both a-s-p and onsite (SW license) delivery models, offers a number of optional quality, wholesale trading and automation modules that are grouped around a common core product.