TM Forum Unveils Frameworx 12.5

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MANAGEMENT WORLD AMERICAS — TM Forum on Tuesday introduced Frameworx 12.5, the group's latest suite of best practices aimed at optimizing business operations to improve efficiency and grow revenues.

More than 200 people from 118 companies collaborated on 45 projects to create more than 60 new features and deliverables for the Frameworx update. Key operational competency areas covered include cyber security, customer experience, revenue management and product life-cycle management, TM Forum said.

Four key drivers aimed at TM Forum members and the industry at large include: Implement and manage digital services; measure business and operational performance; reduce risk across the enterprise; and strengthen IT and operational foundations.

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