Hansen Tech Buys Irdeto's Pay TV Billing, Customer Care

By Craig Galbraith Comments
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**Editor's Note: Please click here for a recap of the biggest M&A in Q4 2012 in the service-provider and BSS/OSS spaces.**

Melbourne, Australia-based Hansen Technologies has acquired Irdeto's pay TV billing and customer-care product line, Customer Central, effective Jan. 1, 2013.

Irdeto, a provider of content security, management and delivery for pay media companies, is a subsidiary of Naspers, a multinational group of media and e-commerce platforms based in South Africa. Irdeto has regional headquarters in San Francisco, the Netherlands and China.

Hansen is rebranding the Irdeto suite calling it Integrated Customer Central (ICC). It complements Hansen's existing billing and customer care business solutions in the telecommunications market and extends Hansen’s activities into the media and entertainment industry, the company said. In particular, Hansen expects its telecommunications billing experience to be valuable to ICC’s Pay TV customers as they move from a one-screen household model, to a multiscreen model incorporating the Internet, mobile tablets and smartphones.

“The acquisition of [the] ICC product line leverages our existing strengths in mission-critical telecommunications billing, complex delivery projects and managed services," said Hansen Technologies CEO Andrew Hansen.

ICC adds the pay TV billing and customer-care market segment to Hansen’s capabilities and, in return, the company brings its billing and ratings engine, convergent telecommunications billing solutions and managed services delivery to the pay TV industry.

Financial terms weren't disclosed, but Hansen said it would be able to use some of its $24 million in cash reserves to buy Irdeto.

Hansen has considered many different potential M&A targets over the past year, The Australian reported, adding that this one doesn't come without at least a little controversy. Irdeto was embroiled in allegations put forth by The Australian Financial Review, which said Irdeto was "the subject of piracy attacks in the 1990s by software company NDS."

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