Telefónica Expands Revenue Assurance Training with cVidya

By Craig Galbraith Comments

Telefónica LATAM (Latin America) has extended revenue-assurance training with cVidya's Education Center. The carrier previously ordered 100 seats in the Israel-based company's associate RA course in which 212 have already graduated.

With more than 30 hours of video lectures, cVidya says its advanced RA course offers senior staff and RA managers training in a wide range of complex revenue-assurance processes. Delivered by top industry experts, cVidya’s Education Center eLearning courses are designed to allow trainees the ability to take the courses in separate modules at their own pace, allowing for a great deal of flexibility.

“We are very pleased with our decision to work with cVidya and their eLearning program," said Gabriela Sobral Gil, revenue-assurance director for Latin America at Telefónica International. “Our employees who took cVidya’s associate RA course gave us a very good feedback and the course had a very positive impact among the RA teams. As a result, we decided to incorporate ... the advanced RA course as well. cVidya expertise keeps your team ahead of the curve and I would definitely recommend the program for all telecom operators."

“Telefónica has been a loyal customer since 2007 and is one of our largest training partners," said Alon Aginsky, CEO and president of cVidya. “They recognize the need to keep their staff trained on all aspects of revenue assurance."

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