BT Chooses Subex Services

Subex Ltd said Tuesday it has been chosen for three separate deployments – revenue assurance, business intelligence and data quality – across the BT Group.

BT currently processes more than 200 million CDRs (call detail records) per day across six countries – Spain, Netherlands, Belgium, Italy, Ireland and Germany. Each country has its own switching and mediation systems, making it difficult to detect revenue assurance cases efficiently, the companies said.

BT wanted to implement an integrated system that feeds directly into its Revenue Assurance Centre of Excellence enabling it to co-ordinate its revenue assurance activities across Europe more effectively. Subex has won a multimillion dollar contract to deploy its Moneta Revenue Assurance Bureau for BT Global Services.

Additionally, Subex is providing further support to BT Wholesale and BT Global Services' interconnect billing operations, by implementing a long-term storage and retrieval facility for itemized CDRs. The BASALT (BT Analytical Storage and Leveraging Tool) implementation provides BT with improved Business Intelligence to support billing disputes, reconciliation, financial and network analysis by giving a single consistent view of product and customer behavior.

For BT's 21st Century Network (21CN) transformation project, Subex's Data Integrity Management product, TrueSource, has been implemented for discovery and reconciliation across its IP-based network. TrueSource provides tools to accurately track BT's services and network assets, recover resources and enhance processes, including auto-discovery, live discrepancy management and reconciliation functions.

BT Group www.BT.com
Subex Ltd. www.subexworld.com