Comverse, IBM Partner on Value Adds

Comverse is partnering with IBM to offer solutions based on IBM’s software products and service delivery platform together with Comverse’s billing and active customer management solutions.

Mike Hill, general manager of IBM’s Telecommunications Industry group said service providers are under competitive pressures to improve the consumer experience and differentiate themselves in the marketplace. “We are excited about working together with Comverse to offer value-added services such as the Converged Messaging solutions that keep pace with our clients’ ‘always on’ world,” he said.

As part of this expanded relationship, Comverse will include IBM WebSphere Presence Server and WebSphere XML Document Management Server as core components of the Comverse Instant SMS product. Instant SMS enhances existing mobile messaging services (SMS, MMS) with the richness and real-time user experience of Instant Messaging. IBM's WebSphere Telecom Web Services Server software has been combined with Comverse value-added messaging products to help extend their value to telecommunications service providers and their subscribers.

Andre Dahan, president and CEO of Comverse, said his company’s wide range of software-based solutions in value-added services, customer care, self-service and billing complements the professional services, outsourcing and technology strengths of IBM. “The deeper collaboration of our two companies should open up many new opportunities to better serve telecom providers worldwide,” he said.

A key example of this collaboration is the Comverse Messaging Gateway and SMSC/MMSC's for value-added messaging solutions combined with Comverse Converged Messaging allows the WebSphere Telecom Web Services Server to provide a unified messaging experience and enhanced processing for all types of messaging.

This suite of products and technologies is also included as part of the IBM service delivery platform solution to provide fast and efficient development and deployment of applications based on operators’ messaging infrastructure.

Comverse will also utilize IBM BladeCenter technology for its value-added services offerings and IBM Power Systems technology running the AIX 5.3 operating system for its new flagship Comverse ONE Billing and Active Customer Management solution.

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