ILD Validates Bill-to-Phone Transactions

ILD Teleservices rolled out a new validation and verification tool for bill-to-phone transactions that helps merchants validate unique security credentials prior to processing a consumer transaction.

The number of digital merchants in the Information and Entertainment Transaction Billing (IETB) market continues to grow and ILD continues to focus on delivering ecommerce solutions that address this market.

The new web based validation system, called iValidate, allows merchants to verify a billing telephone number (BTN) with the Local Exchange Carriers (LECs) in real time at the point of sale to ensure the billing record is billable and authorized before accepting the transaction and providing service.

“Reducing unauthorized transactions is critical to consumer confidence, and ultimately our success,” said Dennis Stoutenburgh, president and COO of ILD Teleservices.

Rather than simply denying a transaction because it is not billable, ILD Teleservices provides alternative methods of payment, including direct billing or advance payment options. At the time of sale, ILD requires merchants to obtain from buyers a Letter of Authorization (LOA), which confirms certain personally identifiable information. With LOA data captured, iValidate, ILD’s real time validation and verification service, can uniquely identify, contact, or locate a single individual to ensure that the buyer is an authorized party directly associated with the billing telephone number, prior to a merchant processing charges. iValidateSM protects consumers by validating each sale and preventing the delivery of services to unauthorized accounts.

ILD Teleservices has partnered with more than 150 merchants to offer Bill to Phone payment services. Its network includes more than 1,400 LECs including AT&T, Verizon and Qwest.