Maxis Picks NetCracker for Next-Gen Infrastructure

Maxis Communications Berhad has selected NetCracker Technology to manage its next-generation converged infrastructure and enhance overall operational efficiency.

Maxis is a converged services provider in Malaysia with more than 11 million mobile subscribers. It also has significant investments in India and Indonesia, via Aircel Limited and PT Natrindo Telepon Seluler (NTS). Maxis is among the world’s first to use HSDPA for 3G to deliver residential broadband services.

NetCracker’s solution will enable Maxis to consolidate and manage diverse systems across its fixed and mobile infrastructure to obtain a more unified view of the network. This will result in higher network optimization and utilization, increased operational efficiencies, and improved cost savings. These efficiencies will be felt most strongly in wireline and mobile planning, provisioning, and reconciliation of infrastructure assets.

The solution being provided for Maxis includes the following NetCracker modules: Service Inventory, Resource Inventory, Discovery & Reconciliation, Design & Planning, Service Provisioning & Activation, Asset Management, and Outside Plant.

The NetCracker solution will manage the core network (including 3G and IP switches), the transport network (including fiber, microwave, and UMTS networks), and the radio access network (including GSM/GPRS and UMTS). In addition, the solution will manage value-added services including MMS, video streaming, and BlackBerry, as well as location-based services. It will also be used for enterprise-wide asset management.

NetCracker says its solution will provide Maxis with a number of additional benefits including:

• Reduced fault detection time
• Increased accuracy of asset and capacity management
• Reduced number of OSS applications maintained
• Discovery and re-allocation of unused network assets
• Reduced number of dropped calls, resulting in increased customer satisfaction