Telefonica Moviles de Mexico Deploys Telcordia Platform

Telefonica Moviles de Mexico, a national mobile business of Spain’s incumbent telecoms operator, has deployed a service management platform for the Latin America region aided by Telcordia Technologies.

Telefonica Moviles Mexico has deployed the Telcordia Service Director, part of the Telcordia Service Management Suite, in both of its Mexico and Central American mobile operating companies. Service Director’s service quality management, comprehensive SLA monitoring, problem resolution and capacity management capabilities will help Telefonica Moviles Mexico improve its pre- and post-paid mobile services and underlying processes, the company said.

“This is a strategic region of growth for Telcordia and the latest example of how we are helping communication service providers evolve their network operations to remain competitive and profitable in this increasing IP-centric world,” said Dan Mikesell, regional vice president for Latin America, Telcordia.

The Telcordia Service Management Suite was launched in February 2007 and brings together and analyzes disparate network and operational data to help operators maximize their customers’ service experience. The suite includes Telcordia Service Director and Telcordia Device Director, which analyses individual device and service performance.