Verizon Business Enhances CDRs for Wholesalers

Verizon Business has added greater granularity and other enhancements to call detail records (CDRs) for its wholesale customers of traditional voice and VoIP services.

Wholesalers can see more details about the costs of international termination through rating enhancements that consider the rising number of international vendors and provides better visibility into costs related to international mobile termination and special charges within specific geographic regions.

Verizon Business also has improved the CDR layout by expanding field lengths and including new fields for additional detail that, in turn, make it easier for the wholesaler customers to manage their e-billing activity, track costs and match daily CDRs with monthly invoices.

“Detailed call information is a key business tool for wholesale customers,” said Jim Tyrrell, vice president of corporate marketing for Verizon. “These enhancements put a sharper edge on that business tool.”

More enhancements will come later this summer when the company begins providing consolidated invoice reports for wholesale international termination services, allowing customers to view, monitor and audit call information from a single report. This report will be consolidated for both traditional voice and VoIP calls, saving wholesale customers valuable time by streamlining their call analysis process.