Martin Group Deploys Integrated Solutions at LightEdge

LightEdge provides fully-managed business voice, network and IT services over an MPLS Cisco Powered Network. And it has turned to Martin Group and its OMNIA and OASIS integrated BSS/OSS solutions to help it manage system and process automation for its small to medium-sized business offerings: Voice-over-IP Telephony, Wide Area Networking, Business Internet, Managed Security, Managed Backup, Remote Access Services, Dedicated Servers and Business Continuity Services.

Martin Group’s integrated BSS/OSS will replace manual processes with automated or streamlined processes and thereby eliminate redundancy and errors.

Jim Masterson, CEO of LightEdge, said the Midwest company’s vision is to level the playing field for SMBs by offering enterprise-grade managed businesses the highest level of reliability for a predictable monthly service charge and minimal upfront costs. “Martin Group’s integrated BSS|OSS will enable us to deliver on our vision, focus on our core business, gain competitive advantage, and scale for growth,” he said.

LightEdge is headquartered in Des Moines, Iowa, with offices in Cedar Rapids, Iowa; Moline, Ill.; Kansas City; Minneapolis; Omaha, Neb.; and Scottsdale, Ariz.; with a new regional office opening in Denver. To achieve significant market share growth, the company needs to manage revenue effectively and efficiently with customer care, billing, facilities management, service order management, CABS, and automated provisioning functionality. The company feels these integrated solutions form Martin Group will allow it to do so.