Billing and OSS World - REPORT Series

Service Provider Differentiation In The Cloud

Posted July 15, 2011 in Report,Billing,Service & Network Management,Revenue Management The cloud is coming. Early instances of the cloud are already here. And when the cloud is in its full glory it won’t be a buzzword anymore. ...More MORE INFO

B/OSS Service Assurance Special Report

Posted July 13, 2011 in Report,Service & Network Management,Customer Experience Management,Service Creation & Delivery As service complexity increases, the ability to assure the delivery and quality of services from both the providers' view and the customers' – let alone charge for them accurately – has driven a renewed and immediate interest in service assurance solutions. ...More MORE INFO

Carolina West Looks for Rural Competitiveness

Posted July 13, 2011 in Report,Billing,Customer Experience Management Looking to grow its competitiveness in rural markets, Carolina West Wireless found that it needed to implement a next-generation customer management and billing platform. ...More MORE INFO

Unresolved Intercarrier Compensation Issues A Drag On Competition

Posted July 11, 2011 in Report,Billing Despite decades of tinkering meant to improve the intercarrier compensation process, a lack of clarity, a lack of vision, and a lack of authoritative ownership have combined with continuously evolving technology to create a system that may be beyond fixing. ...More MORE INFO

Business Assurance In the Cloud

Posted July 11, 2011 in Report,Service Creation & Delivery,Revenue Management,Service & Network Management To operationally support the rollout of cloud services creates a list of key challenges — a list that is driving significant interest in business assurance strategies. ...More MORE INFO

Managing the Operational Transformation Imperative: A Pragmatic Approach to Strategic Operational Change

Posted June 15, 2011 in Report,Customer Experience Management,Service & Network Management,Revenue Management,Service Creation & Delivery Communications service providers are being forced to adapt and evolve, and that means a corresponding shift in operations. This report takes a look at the solutions and decisions needed in order to support these operational and strategic changes. ...More MORE INFO

Taking Stock of the Rural Market

Posted May 27, 2011 in Report,Billing,Service Creation & Delivery There are 1,342 Tier 3 and rural telcos in America, whose viability is being threatened on a number of different fronts—technological, regulatory and competitive. This special report takes an in-depth look into the dynamics at work in today’s rural market, along with some of the B/OSS-centric ...More MORE INFO

Innovating Efficiently

Posted May 9, 2011 in Report,Customer Experience Management,Service & Network Management,Billing If knowledge is power, most network operators are drowning in the sea of power generated by their networks. Every network element generates operational information, but most network operators are using that data about as effectively as mankind is currently harnessing the power of the tides. With ...More MORE INFO

Personalization: Opportunity Beyond the Pitfalls of Privacy

Posted February 16, 2011 in Report,Service Creation & Delivery,Billing,Customer Experience Management,Revenue Management,Service & Network Management The following report is the result of a Roundtable discussion with the B/OSS Advisory Board on the topic of Personalization, an issue of high importance to communications service providers. ...More MORE INFO

Demystifying Business Transformation

Posted November 5, 2010 in Report This B/OSS e-book takes a holistic look at what is required to successfully evolve your communications business for agility and innovation, taking into account everything from the actual technology integration to organizational and cultural changes. ...More MORE INFO

Getting Clear on Operations

Posted May 6, 2010 in Report Ever more mobility, ever more broadband and ever more IP are driving a staggering level of competition and complexity in the telecom landscape. To profitably stay ahead of both traditional and new rivals means optimizing network operations, even amid a period of unprecedented network evolution. ...More MORE INFO

Business Transformation

Posted May 6, 2010 in Report It's in a network service provider's DNA to think and speak from a technology point of view. It's what makes is so hard as they embark on network or back-office transformation projects to think about how they are transforming their business as well. In fact, one thing becomes clear listing to these ...More MORE INFO

Applying Business Intelligence to Maximize Network Revenue

Posted May 6, 2010 in Report Getting the most from your investment in business intelligence requires new tools and keeping up with new business models. Usage analytics, third-party providers and a transforming network are adding complexity to both the delivery of services and the management of the underlying costs of doing so. ...More MORE INFO

REPORTS

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