Special Report

B/OSS Service Assurance Special Report

B/OSS conducted a survey this summer designed to take the pulse of the telecom sector--particularly the BSS/OSS sector--regarding their viewpoints on many aspects of service assurance. This includes their current investment status, the importance with which they rank service assurance as an investment priority, the drivers and target segments compelling them to evaluate new approaches to service assurance and the capabilities they believe will be needed.

  • Service Assurance Investment Status and Planning
  • Drivers of Service Assurance Investment
  • Requirements for Next-generation Service Assurance

About the Author

Tim McElligott

As Editor in Chief of B/OSS, Tim McElligott manages the editorial content of the magazine as well as the B/OSS Live! Conference & Businessplex. He has been a journalist for the telecommunications industry since 1999 when he joined Telephony magazine as senior editor. His primary focus has been on business and operations support system, testing, and other telecom segments. He also was editor of the Independent, Telephony’s print supplement chronicling the rural telecom market. McElligott’s 25 years in telecom includes a 14-year career in the telecom service provider sector with AT&T, Ameritech and Ameritech Cellular.