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Demanding Performance in a SaaS Environment

This report tells service providers not only what they should expect from choosing software-as-a-service as their new software delivery model, but what to demand.

  • Giving up control does not have to be scary.
  • What to demand from your SaaS supplier
  • Seeing yourself as an enterprise

About the Author

Tim McElligott

As editor-in-chief of B/OSS, Tim McElligott manages the editorial content of B/OSS and its associated conferences. He has been a telecom journalist since 1999 when he left the sweet embrace of the carrier community after 14 years. His primary focus is business and operations support systems and other cool communications stuff.