B/OSS

Asia

Fraud & Credit Risk Software: Setting the Client Free to Innovate

Being boxed in by inflexible software is a key concern of telecoms, especially in a fast moving market like fraud and credit risk where you constantly need to keep abreast of either new threats or new service auditing techniques. ...More
April 27, 2011 By Dan Baker
Posted in Blog, Revenue Management
DPI Market, Led by Sandvine, Poised to Top $2 Billion

Over time, a new report says, the influence of DPI technology that is integrated into network equipment will limit growth in the standalone DPI market; however, operators will continue to implement both in their network environments. ...More
April 26, 2011
Posted in News, Service & Network Management, Service Creation & Delivery
China Unicom Enlists Alcatel-Lucent for Customer Care

ALU’s Motive Broadband Services Customer Care Solution will help equip Beijing Unicom’s frontline help desk agents with advanced problem resolution tools that quickly and efficiently resolve issues. ...More
April 25, 2011
Posted in News, Customer Experience Management
Asia Operators Fight Spiraling ARPU

You would think with $1.4 billion quarter-over-quarter revenue growth, average revenue per user (ARPU) in Asia wouldn’t be a problem. But you’d think wrong. ...More
April 21, 2011
Posted in News, Service Creation & Delivery
KT Picks Oracle for Billing, SDP, OSS

KT sought an IT solution that would enable the company to develop and deliver complex, convergent services and more flexible offerings with an improved time to market and greater operational efficiency. ...More
April 19, 2011
Posted in News, Billing, Revenue Management, Service Creation & Delivery
Digital Postal Mail Comes to New Zealand via Zumbox

The New Zealand Post will begin offering an alternative to snail mail using software from Zumbox. ...More
April 13, 2011 By Tim McElligott
Posted in News, Billing
Frustrated RIM Boss Shuts Down Interview, Tells Cameraman to 'Turn That Off'

Research in Motion’s Co-Chief Executive Mike Lazaridis abruptly terminated an interview after being questioned about a touchy subject. ...More
April 13, 2011 By Josh Long
Posted in News
Japan’s Community Assurance: The ‘Ganbatte’ Spirit

Perhaps this is a good time to take stock of what Japan means to us Americans and the world. ...More
April 11, 2011 By Dan Baker
Posted in Blog
Comviva Mobile Data Platform Reaches Milestone

Comviva’s MDP solution enabled and handled 350 million hits per day with peak throughput of more than 7,500 transactions per second. The company says this is the single biggest achievement by a mobile data platform solution deployed at an operator in India. ...More
April 8, 2011
Posted in News, Customer Experience Management, Revenue Management
Apple iPhone 5 Coming Earlier than Expected – Report

Apple is said to be prepping for a special event after WWDC where it will unveil an updated iPhone, continuing its tradition of updating iPhone hardware each year since the device’s original 2007 release. ...More
April 5, 2011
Posted in News