B/OSS

AT&T

Reach Out and Touch the Consumer – To Proactively Resolve Service Issues

The results of a recent Amdocs survey are eye-opening, and show how service providers are missing key opportunities to dramatically improve net promoter score (NPS) while reducing costs. ...More
April 1, 2013 By Rebecca Prudhomme
Posted in Blog, Service & Network Management
Razorsight Names 2 New Vice Presidents

Cloud-based analytics solutions provider Razorsight has appointed two industry veterans to its senior executive team. ...More
March 26, 2013 By Craig Galbraith
Posted in News
AT&T Workers in West Say No to New Contract

AT&T workers in California and Nevada rejected a three-year contract that would have included higher wages. ...More
March 25, 2013 By Arselia Gales
Posted in News
Jury to AT&T: Pony Up $27.5M for Patent Infringement

The communications giant has lost a case related to the broadcasting of Internet audio and video. ...More
March 21, 2013
Posted in News
Bigger AT&T Shared-Data Plans Could Mean 'Sticker Shock'

With its expanded shared-data plans, is AT&T's end game "clearly to train customers to swallow a fee"? In the end, they could benefit small businesses. ...More
March 21, 2013 By Craig Galbraith
Posted in News, Service & Network Management
AT&T Expands Mobile Share for Businesses

The new plans build on AT&T's existing Mobile Share plans with expanded options of 30 GB, 40 GB and 50 GB, including unlimited calls and texts. ...More
March 18, 2013 By Craig Galbraith
Posted in News
Image Gallery: February's Hottest Selling Smartphones

The Google Nexus 4 and the Nokia Lumia 920 made a statement, but could either keep up with the iPhone 5 and Samsung Galaxy S III juggernauts? ...More
March 16, 2013
Posted in Galleries
AT&T CEO Gets 4% Pay Hike in 2012

Not that his 2011 pay was shabby, despite the $2.1 million hand slap he received for failing to take over T-Mobile USA. ...More
March 12, 2013
Posted in News
AT&T Blows Past Verizon in 4G LTE Speed Tests

A year ago at this time, AT&T was still in the early stages of rolling out its LTE network; now, it can claim to be the fastest, at least according to one study. ...More
March 12, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Cops Bust Major AT&T Copper Theft Ring

AT&T said it lost $140,000 due to the thefts, which police believe they've put an end to with the arrest of four men. ...More
March 8, 2013 By Craig Galbraith
Posted in News