B/OSS

Bill Shock

Bill Shock: Children Rack Up App Purchases

Eight year olds are the biggest perpetrators. ...More
May 16, 2013 By Craig Galbraith
Posted in News, Billing
Despite Bill-Shock Compliance, International Roaming Can Still Bite

Here are a handful of money-saving tips when using your mobile device overseas. ...More
April 18, 2013 By Craig Galbraith
Posted in News, Billing
It's The End of Bill Shock As We Know It

AT&T, Verizon Wireless, Sprint and T-Mobile USA are among the carriers meeting the FCC-CTIA guidelines for helping consumer to combat bill shock. ...More
April 18, 2013 By Craig Galbraith
Posted in News, Billing
CSG Systems Upgrades Charging and Policy Solution

The solution is designed to help communications service providers (CSPs) optimize network traffic and empower consumers to control the access to and quality of their digital communication services. ...More
April 16, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service & Network Management
Data Glitch Causes iPhone 5 Bill Shock

iPhone users recently had to pay for excessive data downloads reportedly caused by Apple software issues. ...More
March 27, 2013 By Arselia Gales
Posted in News, Billing
Sandvine Update Prevents Bill Shock, Welcomes Data Bundles

The latest version of Sandvine's turnkey Usage Management product includes plug-and-play capabilities to roll out new revenue opportunities, including service tiers, roaming notifications, bill-shock prevention, family plans, data bundles and bolt-ons. ...More
February 5, 2013 By Craig Galbraith
Posted in News, Billing, Revenue Management, Service Creation & Delivery
Bill Shock and the SME Opportunity

How many bill shock-type invoices are sent out each month that simply don't make the headlines? And why aren’t operators making use of the systems available to detect and prevent such excesses? ...More
February 1, 2013
Posted in Blog, Billing, Customer Experience Management
MACH: Majority of Consumers Still Fear Roaming Bill Shock

Despite carriers' efforts to take the fear out of using your cellphone while traveling abroad, the majority of customers are still switching their 3G connectivity off when they leave their home country, for fear of bill shock. ...More
January 29, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management
LIME Tackles Bill Shock With Tangoe's Real-Time TEM Solution

LIME will use customized versions of Tangoe rTEM to provide enterprise and residential customers with usage-management capabilities that offer real-time expense monitoring of their mobile devices. ...More
January 15, 2013 By Craig Galbraith
Posted in News, Billing
iPhone Bill Shock: Man Slapped With $30,000 Tab

It turns out that the carrier wasn't the problem, nor was the customer. It was his iPhone. ...More
January 8, 2013 By Craig Galbraith
Posted in News, Billing