B/OSS

Bill Shock

$16,000 Wireless Bill Shocks Military Teen

A teenage airman in Sacramento was met with more than just gifts for the holidays. ...More
April 26, 2012 By Lindsay Welnick
Posted in News, Billing
FCC Tracking Voluntary Bill-Shock Performance

The FCC has launched a website to keep wireless operators on track and keep consumers informed of their progress in fighting bill shock. ...More
April 20, 2012 By Tim McElligott
Posted in News, Billing
Slide Show: Bill Shock's Most Shocking Moments

You've heard the horror stories — maybe you've experienced something similar on a smaller scale. Here's a look back at some of the most egregious bill-shock tales from the past couple of years. ...More
April 20, 2012
Posted in Galleries, Billing, Service & Network Management
Make Sure Your Cell Phone Bill Doesn't Cost More Than Your Vacation

Many people don't realize they can easily incur hundreds, and even thousands, of dollars in roaming charges from data downloads, with Verizon and AT&T charging up to $20 per megabyte. ...More
April 19, 2012 By Lindsay Welnick
Posted in News, Billing
Open Mobile Chooses Amdocs' LTE Control System

Open Mobile, a mobile service provider in Puerto Rico, has deployed the Amdocs LTE Control System for its 4G network, enabling it to quickly launch new revenue-generating data services. ...More
April 17, 2012
Posted in News, Billing, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Telespree, Simplexity Partner to Provide Data-Usage Monitoring Service

Telespree Communications announced an agreement to provide its real-time 3G and 4G data usage monitoring services to Simplexity MVNO Services. ...More
April 4, 2012 By Lindsay Welnick
Posted in News, Billing, Service & Network Management
Comcast, Customer Spar Over Bill for Adult Films

Comcast is looking into the matter but doesn't think an outsider hacked into the woman's network and ordered the movies. ...More
April 3, 2012 By Josh Long
Posted in News, Billing
AT&T Decides Church Won't Have to Pay for Caller's Sins

AT&T finds itself in the unenviable position of working with authorities to try to find out who hacked into the church's lines. ...More
April 3, 2012 By Josh Long
Posted in News, Billing
Billing Operations: The Evolution Continues

As the industry changes around it and people predict the end of billing as we know it, the truth is, billing adapts but it does not go away. ...More
April 3, 2012
Posted in Digital Issues, Billing, Revenue Management, Service & Network Management, Service Creation & Delivery
Telekom Austria Picks Kapsch for Openet Policy Manager Integration

Telekom Austria Group has selected Kapsch CarrierCom to integrate the Openet Policy Manager across six operating companies in Eastern Europe. ...More
April 3, 2012
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery