B/OSS

B/OSS LIVE! Conference & Businessplex

The B/OSS Live! Conference & Businessplex supports the competitive goals of service providers across all tiers and technologies with a singular focus on the business and operations support system innovations. The annual event attracts thought leaders in all aspects of BSS and OSS. Leading providers and users of billing and charging solutions, revenue management, service and network management, customer care and analytics examine the industry’s most pressing issues, innovative developments and new business models. Visit www.bossliveconference.com for more information.

Toys Rn’t Us

Sometimes a toy isn’t just a toy. And sometimes a message isn’t the right message. And sometimes a grump is just a grump. ...More
August 4, 2011 By Tim McElligott
Posted in Blog, Billing
B/OSS Live! Delivers on Content

B/OSS Live! will build on quality content for its new complementary event in September. ...More
June 28, 2011 By Tim McElligott
Posted in News, Revenue Management, Service & Network Management
Image Gallery: B/OSS Recognizes 2011 Excellence Award Winners

After an aggressive campaign, the winners of the 2011 B/OSS Live! Excellence Awards took their bows during a ceremony at Washington, D.C.’s Gaylord National Resort and Convention Center on June 15. Our image gallery shows you the highlights. ...More
June 22, 2011
Posted in Galleries, Billing, Customer Experience Management, Revenue Management, Service & Network Management
Carolina West Looks for Rural Competitiveness

Looking to grow its competitiveness in rural markets, Carolina West Wireless needed to implement a next-generation customer management and billing platform. ...More
June 21, 2011 By Tara Seals
Posted in Articles, Billing, Customer Experience Management, Revenue Management
Ericsson/Telcordia, Amdocs/Bridgewater M&A Deals Set Backdrop

Operational transformation and mobile broadband ruled the day at B/OSS Live!, and so it’s perhaps ironic that a pair of mega-mergers in the $9.1 billion OSS/BSS space will streamline vendor positions in both of those areas. ...More
June 21, 2011 By Tara Seals
Posted in Blog, Billing, Customer Experience Management
Nobody Puts B/OSS In a Corner

Every wedding plays the theme song, but the real life lesson from Dirty Dancing comes from Mr. Kellerman. ...More
June 21, 2011 By Tim McElligott
Posted in Blog
Journey To the Center of the BSS/OSS World

Today the customer experience is the center of any meaningful business strategy developed by any communications service provider. Decisions about technology, systems and processes now are all subordinated to the effort to enable a better customer experience. ...More
June 21, 2011
Posted in Blog, Customer Experience Management
Questions and Answers – And Big, Big Dollars

The U.S. is in its most prolonged economic slump since Al Capone was the biggest, baddest name in Chicago. Yet somehow, Service Assurance is booming. ...More
June 20, 2011
Posted in Blog, Service & Network Management
Odd Combinations In D.C.

Given their corporate provenance, it would seem that Sprint and Nsight couldn’t be more different. But are they? ...More
June 20, 2011
Posted in Blog, Customer Experience Management
Nsight's Riordan: No Life of Riley in Telecom

Multiple personalities were on display during the Personalization Summit at B/OSS Live!. ...More
June 20, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management