B/OSS

B/OSS LIVE! Conference & Businessplex

The B/OSS Live! Conference & Businessplex supports the competitive goals of service providers across all tiers and technologies with a singular focus on the business and operations support system innovations. The annual event attracts thought leaders in all aspects of BSS and OSS. Leading providers and users of billing and charging solutions, revenue management, service and network management, customer care and analytics examine the industry’s most pressing issues, innovative developments and new business models. Visit www.bossliveconference.com for more information.

B/OSS Live! Announces 2011 Excellence Award Winners

Based on the benefits they provided through 2010, this year’s B/OSS Excellence Awards winners and candidates moved the industry forward and lived up the ideals of the back office. ...More
June 15, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
US Cellular Tackles Everest-Like Mountain of Transformation

Decision-making in BSS/OSS transformation is not a simple topic, but that's exactly what Michael Irizarry, executive vice president of engineering and CTO of US Cellular, tackled Wednesday in the opening keynote of the B/OSS Live! show in Washington, D.C. ...More
June 15, 2011 By Tara Seals
Posted in News, Billing, Service & Network Management
Pegasystems Unveils Customer Service Solution

Pega Service Case Management for Communications complements existing service infrastructure to significantly reduce cycle times and costs in connection with a wide variety of complex customer requests, the company said. ...More
June 15, 2011
Posted in News, Customer Experience Management, Service & Network Management
Service Assurance Forum To Use RFI Approach

Does this stress on comparability and detail mean that the Service Assurance Forum will be tactical, not strategic, in character? No way. ...More
June 15, 2011
Posted in Blog, Service & Network Management
Tata Takes Cloud to U.K., U.S. on Wings of Zuora

Tata leverages its network service provider heritage and flexible packaging from Zuora to become a global cloud provider. ...More
June 15, 2011 By Tim McElligott
Posted in News, Billing
MCL Systems Releases Ganges 5

Ganges is a Business Process Management and Workflow software platform. ...More
June 15, 2011
Posted in News
MATRIXX Software, Aria Systems Tackle Mobile Device Data Costs

MATRIXX and Aria announced a new partnership and the industry’s first cloud-deployed, real-time rating and billing solution for communications service providers and their enterprise customers. ...More
June 15, 2011
Posted in News, Billing, Customer Experience Management
Info Directions, Nex-Tech Wireless Extend Partnership

Nex-Tech Wireless has extended its contract for Info Directions’ CostGuard OSS/BSS solution and will add the company’s OnlineBill self-care module. ...More
June 15, 2011
Posted in News, Billing, Customer Experience Management
Transformation, Convergent Charging and Ericsson/Telcordia

CSPs must undergo an operational transformation in the OSS and BSS systems that make service creation, management and delivery a profitable and differentiating exercise. That’s driving mergers like Telcordia/Ericsson and a trend toward convergent charging. ...More
June 14, 2011 By Tara Seals
Posted in Blog, Service Creation & Delivery
Zuora Takes On the Cloud

The cloud computing model is beginning to transform many businesses and some industries. Possibly very soon it will transform the entire business world. But the cloud isn't a new concept. In fact, some BSS/OSS innovators have been built around the concept. ...More
June 14, 2011
Posted in Blog