B/OSS

Billing

Churn Alert: Many SMEs Planning to Switch Service Providers

A new survey indicates SMEs do not feel loyal to their telecom providers. ...More
November 16, 2012
Posted in News, Billing, Service & Network Management
BYOD Trend Causes Increased Risk for 'Bill Shock'

The surging BYOD trend could contribute to major bill shock for enterprises as employees become less concerned with the cost of connectivity. ...More
November 15, 2012
Posted in News, Billing
TelOne Taps FTS for Convergent Billing, Customer Care

TelOne’s billing transformation project includes the implementation of FTS’ convergent billing and charging, interconnect billing, invoicing, order management, customer management, network management, mediation and more. ...More
November 14, 2012 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
Bain Capital Invests $25 Million in Billtrust

Billtrust plans to use the cash infusion from Bain Capital to identify and acquire companies that will further strengthen its position in the burgeoning billing and payments industry. ...More
November 14, 2012 By Craig Galbraith
Posted in News, Billing
Ericsson Reaches Charging & Billing Milestone

Ericsson announced Wednesday that it has surpassed the 2 billion mark in the number of worldwide subscriptions served by its charging and billing solutions. ...More
November 14, 2012
Posted in News, Billing
Telespree To Provide Data Usage Monitoring for Clearwire's 4G Network

Clearwire will use Telespree's services to provide a variety of capabilities that support its mobile virtual network operator customers. ...More
November 13, 2012
Posted in News, Billing, Customer Experience Management, Service & Network Management
Amdocs, Sprint Extend Deal for Billing, Customer Care, More

The new agreement between Sprint and Amdocs includes the continued support of the Sprint and Boost Mobile brands and the expansion to now support the Virgin Mobile USA and Assurance Wireless brands. ...More
November 7, 2012
Posted in News, Billing, Customer Experience Management
FCC to AT&T: 'Carriers Can't Wrongfully Charge Customers'

AT&T will cough up $700,000 to the federal government over accusations that it moved customers to monthly data plans after telling them they could stay on pay-as-you-go plans. ...More
November 7, 2012 By Craig Galbraith
Posted in News, Billing
Slide Show: B/OSS' Top Stories in October

We tallied our top 10 stories for October by combining online page views with results from our weekly newsletters. Among the top: a Comverse spinoff; the biggest bill shock ever; Ericsson vs. NSN; and CenturyLink-tw telecom merger rumors. But what was No. 1? ...More
November 6, 2012
Posted in Galleries, Billing, Service & Network Management
Openwave Mobile Data Charging Solution Deployed by North American Operator

The solution uses advanced policy control and charging (PCC) so operators can target a subset of their subscriber population with new application-based plans. ...More
November 6, 2012
Posted in News, Billing, Customer Experience Management, Service & Network Management