Boost Mobile

  • Verizon Wireless Tops Customer Care Rankings, AT&T Last
    The J.D. Power study measures satisfaction and processing issues, such as problem-resolution efficiency and hold-time duration. ...More
    July 28, 2011 By Craig Galbraith
    Posted in News, Customer Experience Management
  • Home Shopping Network a Fit for Boost Mobile
    At first glance, being featured on the Home Shopping Network may give one the impression that Boost Mobile has mellowed. But HSN might provide Boost just the edge it needs to turn itself into a more nationally recognized brand. ...More
    February 16, 2010 By Tim McElligott
    Posted in Articles, Billing
  • Prepaid Making Its Presence Felt
    This could be the year of prepaid, for better or worse. Prepaid pricing plans are having a significant impact on earnings of both large and small telcos throughout the United States.Looking at this week’s earnings announcements, it’s clear that competition in ...More
    August 8, 2009
    Posted in News, Billing
  • Sprint Losses Climb on Postpaid Sub Defections
    Sprint Nextel Corp. (S) continues to lose high-dollar postpaid subscribers, but it’s making strides among prepaid customers. That small bright spot, though, wasn’t enough to keep Sprint’s second-quarter earnings from disappointing investors. The ...More
    July 29, 2009
    Posted in News
  • Palm Pre, Boost Mobile Help Raise Sprint’s Rating
    After a lot of difficult financial news in recent months, things might be turning around for Sprint. One month after releasing the Palm Pre to mostly favorable reviews, Auriga USA analyst Chandan Sarkar has raised his rating on Sprint from “hold” to ...More
    July 6, 2009
    Posted in News, Billing
  • Prepaid Hot in Downturn
    A new report from comScore shows more and more people are becoming interested in prepaid wireless plans in these tough economic times.comScore measured interest by monitoring Web site visits and search engine queries in regard to six leading prepaid sites. The combined ...More
    June 10, 2009
    Posted in News, Billing
  • Boost Mobile Prepares for Retail Expansion
    Sprint’s prepaid arm, Boost Mobile, is gearing up for a big push in the second half of 2009. The company announced it will open 50 new stores – mostly in major U.S. cities – before the year is out. President Matt Carter told Reuters that “street ...More
    May 8, 2009
    Posted in News
  • Boost Mobile Named Top Prepaid Service
    Boost Mobile, Sprint’s prepaid arm, has been named 2009 North American Prepaid Mobile Service of the Year by analyst firm Frost & Sullivan.To choose the recipient of this award, the Frost & Sullivan mobile and wireless analyst team tracks all competing ...More
    May 5, 2009
    Posted in News, Billing
  • B/OSS World: CEM Must Be Driven From Top Down, Experts Say
    Delivering on the value of customer experience management starts at the top, according to panelists talking about CEM at the Billing & OSS World Conference & Expo Tuesday. Specifically, they stressed the importance of organizational change.“If it were a ...More
    April 14, 2009 By Khali Henderson
    Posted in News, Customer Experience Management
  • Behold the Mobility Superhero
    Lifestyle marketing can take a company only so far. And in an economic environment where maintaining a lifestyle has become a challenge to say the least, Boost Mobile has found the limit. In response, it has remade itself in its own image. Launched in 2000 in Australia as a ...More
    March 23, 2009 By Tim McElligott
    Posted in Articles

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