B/OSS

Business Modeling

Virtual Services: A Bright Future for Telecoms

The companies that survive and prosper will be those that can rapidly deploy and manage service portfolios, keep up with intense competition and adapt to market changes quickly. A flexible management platform is key to overcoming challenges. ...More
August 5, 2011
Posted in Blog, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
Ericsson: Revenue Assurance Consulting With an NGN Flavor

Tom Steagall, head of Revenue Assurance at Ericsson in North America, discusses how his company goes to market, its big win at Telefónica, where software firms may miss the mark, and the long-range prospects for RA as a profit center. ...More
July 21, 2011 By Dan Baker
Posted in Blog, Billing, Revenue Management
Service Monetization

This B/OSS Digital Issue highlights the three monetization models for mobile data and includes a Q&A with Clearwire on the company's transition from network buildout to service monetization. ...More
July 19, 2011
Posted in Digital Issues, Billing, Service & Network Management, Service Creation & Delivery
New Business Tool for BSS/OSS Professionals

B/OSS concluded that BSS/OSS professionals would benefit from a thematically organized tool that would provide an intensive look at several related in-depth content pieces provided by leaders in specific subjects. That is exactly what the Solution Center does. ...More
July 15, 2011
Posted in Blog, Billing, Customer Experience Management
The NetCracker 2010 Global Service Provider Survey: An Independent Analysis

Participants were asked to identify the top 3 priorities for their CSP business over the next 12 months; the top 3 growth opportunities expected; and the top 3 competitive threats. ...More
July 11, 2011 By Dan Baker
Posted in Blog, Customer Experience Management, Revenue Management
Billing As Enabler for the Next Killer Business Model

Metratech CEO Scott Swartz explains his company’s unique business model and why the business world we’re entering needs all the billing flexibility it can muster. ...More
June 30, 2011 By Dan Baker
Posted in Blog, Billing
US Cellular Tackles Everest-Like Mountain of Transformation

Decision-making in BSS/OSS transformation is not a simple topic, but that's exactly what Michael Irizarry, executive vice president of engineering and CTO of US Cellular, tackled Wednesday in the opening keynote of the B/OSS Live! show in Washington, D.C. ...More
June 15, 2011 By Tara Seals
Posted in News, Billing, Service & Network Management
Managing the Operational Transformation Imperative: A Pragmatic Approach to Strategic Operational Change

Communications service providers are being forced to adapt and evolve, and that means a corresponding shift in operations. This report takes a look at the solutions and decisions needed in order to support these operational and strategic changes. ...More
June 15, 2011
Posted in Reports, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
AT&T Confirms Shared Plans for Smartphones, Tablets

In another nail in the coffin for the unlimited data era, AT&T is eyeing the possibility of moving to shared data plans for smartphones, tablets and other connected devices, it has confirmed. ...More
June 6, 2011 By Tara Seals
Posted in News, Billing, Customer Experience Management
MDS Reveals Intelliigent BSS Solutions

The integrated solution model is designed to support CSPs in the drive for market growth. It focuses on two distinct service delivery enablement areas – new-generation analytics capability and creating BSS agility across the customer experience lifecycle. ...More
May 24, 2011
Posted in News, Billing, Customer Experience Management