B/OSS

Business Process Management

Pegasystems Announces Partnership with Anantara Solutions

CRM solutions provider Pegasystems has signed an agreement with Anantara Solutions to become a partner focusing on business in mainland Europe and the U.K. ...More
March 27, 2013 By Arselia Gales
Posted in News
Challenge of Change: The Pursuit of Operational Excellence

The key for a carrier to retain customers and succeed as a business is to provide more value to those customers. To do so means more than just ensuring the smooth operation of existing internal working parts. ...More
March 27, 2013
Posted in Blog, Billing, Service & Network Management
Equinox, Rimhub Partner on Fraud Management

Through the partnership, Equinox says Rimhub continues to add value for its clients by offering innovative services, such as Equinox’s fraud management system. ...More
January 22, 2013 By Craig Galbraith
Posted in News, Revenue Management
Image Gallery: PegaWORLD Descends on Dallas

Greeting a crowd that would make most software conference holders jealous, Pegasystems held its annual user group meeting, PegaWORLD, in sweltering Dallas this week. Our image gallery shows you some highlights. ...More
June 5, 2012
Posted in Galleries, Customer Experience Management
Pega's Trefler Says Big Change Looms for Telecom Customer Centricity

Pegasystems' founder and CEO, Alan Trefler, takes some shots at industry rivals Amdocs and IBM, saying what he calls M&A "Frankenstacks" won't cut it for customer centricity. ...More
June 5, 2012 By Tim McElligott
Posted in Articles, Customer Experience Management
Oracle, Huawei, Ericsson Among Top SDP Suppliers

Operators ranked Oracle highest for SDP technology, and placed IBM and Accenture highest for their business modeling capabilities, likely reflecting their cross-industry experience with process management. ...More
June 4, 2012 By Craig Galbraith
Posted in News, Service Creation & Delivery
Alcatel-Lucent, Tribold Form Global OEM

Tribold's enterprise product management solution expands ALU's BSS portfolio. ...More
May 21, 2012
Posted in News
Pegasystems: We're the Fastest Growing BPM Vendor

Pegasystems' revenue for the first quarter of 2012 increased 9 percent to $111.2 million compared to the first quarter of 2011. ...More
May 7, 2012 By Lindsay Welnick
Posted in News
Progress Software Wraps Corticon Buy

Corticon is a Business Rules Management System (BRMS) vendor that enables organizations to make better, faster decisions by automating business rules. ...More
December 5, 2011
Posted in News, Customer Experience Management
Pegasystems' Customer Process Manager Gets Social

Pegasystems says enhancements to the solution make it better able to monitor and act on social media, offering multichannel support for customer inquiries and interactions. ...More
October 31, 2011
Posted in News, Customer Experience Management