B/OSS

CenturyLink

The Top U.S. Internet Service Providers

The major U.S. Internet service providers have some work to do if they want to catch up with other industries measured by the American Customer Satisfaction Index. Most scored well below average in the ACSI's first analysis of ISPs. ...More
May 29, 2013
Posted in Galleries
The Top U.S. Fixed-Line Operators

The average score for fixed-line operators is now 74 out of 100, just two points shy of the average for all industries the ACSI measures. Yet it's not all good news: The numbers are going up because unsatisfied customers are leaving entirely. ...More
May 22, 2013
Posted in Galleries
Verizon, Comcast Post Strong First-Quarter Numbers

Verizon, CenturyLink and Comcast were among the U.S. communications giants that delivered strong first-quarter financial news to their customers and investors. ...More
May 16, 2013
Posted in Galleries
Communications Companies Hit Their Stride in Q4

Some of the biggest names in communications – Verizon, Windstream, Apple, etc. – built on improvements in Q3 2012 to have an even better fourth quarter. Not all was rosy, but many stemmed subscriber losses while others turned financial losses into profits. ...More
February 20, 2013
Posted in Galleries
Business Customers Help Boost CenturyLink's Profit

Business services – the cloud, in particular – proved to play a significant role in helping CenturyLink turn a profit last quarter. ...More
February 13, 2013 By Craig Galbraith
Posted in News
CenturyLink, Other Carriers Back White House Cybersecurity Efforts

An executive order on how to deal with cybersecurity issues is drawing praise from industry watchers and some of the biggest names in communications. ...More
February 13, 2013 By Craig Galbraith
Posted in News
CenturyLink, Windstream, AT&T Accused of DSL Patent Infringement

The company filed lawsuits last year that go after Sprint, T-Mobile and AT&T for wireless-technology patent infringement as well. ...More
February 12, 2013 By Craig Galbraith
Posted in News
Slide Show: B/OSS' Top 10 Stories in December

We tallied our top 10 stories for December by combining online page views with results from our weekly newsletters. Among the top: Ericsson's OSS-BSS revolution; an alarming Oracle survey on churn; and 3G vs. 4G charging. But what was No. 1? ...More
January 3, 2013
Posted in Galleries, Billing
CenturyLink Selects Amdocs for OSS Consolidation

The consolidated platform is expected to enable CenturyLink to improve the launch of new product offers, reduce costs and shorten the order-to-cash cycle. ...More
December 5, 2012
Posted in News, Service & Network Management, Service Creation & Delivery
CenturyLink's Savvis Gets New President

Jeff Von Deylen previously was senior VP of global operations and client services for Savvis; he assumes his new position from Bill Fathers, who has chosen to leave the company after a transition period set to end in March 2013. ...More
November 29, 2012
Posted in News