B/OSS

Competition

The Era of Short Memory and Loud Voice

If we measure loyalty by the length of time a customer has been using one company’s product or service over a competitor’s, it means nothing if said customer is gone tomorrow. ...More
October 13, 2011
Posted in Blog, Billing, Customer Experience Management
'Fraud Is a Wind that Always Blows' and Other Wisdom From a 28-Year Old Software Firm

This story is about how a tiny (15-employee) software firm can succeed in the B/OSS market – and even serve Tier 1 carriers. ...More
July 7, 2011 By Dan Baker
Posted in Blog, Billing, Revenue Management, Service & Network Management
As AT&T Awaits Merger Approval, FCC Omits Conclusion on Wireless Competition

The FCC’s annual mobile wireless competition report also finds that nearly five or more wireless providers offer coverage in nearly 90 percent of all blocks, reaching 255.5 million individuals. ...More
June 28, 2011 By Josh Long
Posted in News
Moody’s: EarthLink’s Future Tied to East Coast Operations

EarthLink faces challenges turning around a company that it just acquired. ...More
May 6, 2011 By Josh Long
Posted in News
Sprint: AT&T-T-Mobile Marriage 'Harmful,' 'Anticompetitive'

Sprint said the union of AT&T and T-Mobile USA would create a company that is nearly three times the size of itself based on wireless revenues. ...More
March 28, 2011
Posted in News
Rediscover Visualization for Operational Excellence

In a hyper-competitive world, analytics are one method to improve market share and customer share of wallet, reduce churn and improve time-to-market. ...More
March 17, 2011
Posted in Articles, Service & Network Management
Best Buy, Roku, Boxee and More Embed Netflix in Remote Controls

The streaming video provider has announced at CES 2011 that a distinctive red Netflix button will soon make its appearance on remote controls for Internet-connected TVs and Blu-ray players. ...More
January 5, 2011 By Tara Seals
Posted in News
Preparing for Policy 2.0 and the Unfulfilled 3GPP Charging Expectations

This hypercompetitive battle for subscribers will be largely fought within the data services arena where a new weapon will soon emerge: personalized pricing plans and contextual metering. ...More
September 9, 2010
Posted in Articles, Billing
LightSquared Targets MVNOs for Nationwide 4G

LightSquared's new nationwide wholesale LTE network will be a boon for rural operators, but the model is not without back-office challenges. ...More
August 31, 2010 By Tara Seals
Posted in Articles
Less Competition in Wireless Actually Good for Consumers — Report

When fewer companies dominate one industry, it’s not usually good news for consumers. But that hasn’t been the case in wireless, according to a new government report. ...More
August 28, 2010
Posted in News