• Convergys Acquires Ceon Corp.
    Convergys Corp. (CVG) has announced it’s expanding the breadth of its Business/Operations Support Systems (BSS/OSS) solutions available to clients through the acquisition of Ceon Corp.The new capabilities enable Convergys clients to more effectively manage their ...More
    October 6, 2008 Posted in News
  • Convergys Expands its Front End Footprint
    Convergys continues to grow its Customer Service Manager platform and this week announced the latest version, inspired by its BMI acquisition and built around completing its front-end customer and order management capabilities.Convergys was on Version 3.0 of its CSM ...More
    September 26, 2008 By Tim McElligott Posted in News
  • Netsize Implements Convergys' BSS
    Convergys Corp. (CVG), announced Monday the completed implementation of an upgraded version of its Infinys business support solution for Netsize Group, which deploys and distributes wireless data applications, services and content for enterprises, merchants and ...More
    September 15, 2008 Posted in News, Billing
  • Convergys May Split Off IMG
    Convergys Corp.’s Information Management Group may find itself an independent entity soon if the evaluation process now underway determines it best for the company.Convergys, a global provider of billing and relationship management solutions and services, announced ...More
    September 3, 2008 Posted in News
  • T-Home Deploys Convergys’ Infinys Billing
    German fixed line and broadband operator T-Home has gone live with the implementation of the Convergys Infinys billing system. In collaboration with ActiveBilling GmbH & Co. KG, a wholly owned subsidiary of Deutsche Telekom, the companies completed the first phase of a ...More
    August 28, 2008 Posted in News
  • Convergys Gets Relationship Management Deal in Canada
    Convergys Corp. (CVG) has signed a $15 million, three-year deal with a Canadian company to provide Relationship Management solutions to the company’s business-to-business customers. Convergys will provide top-tier customer service and technical support in two ...More
    August 26, 2008 Posted in News
  • Convergys Proves You Can Always Go Home
    Convergys Corporation, which began life as Cincinnati Bell Information Systems (CBIS), renewed its contract for Relationship Management Services with its former parent this week.The new contract with Cincinnati Bell runs for five years, extending the 10-year-old contract ...More
    August 19, 2008 Posted in News
  • Suddenlink: A Cable Company With an Acquiring Taste
    Suddenlink Communications looks like a company that’s biting off more than it can swallow. The cable operator, which was founded in 2002, has added subscribers at a gluttonous rate since 2006, pacing the technology changes of a sector moving beyond video to voice and ...More
    July 29, 2008 Posted in Articles
  • Convergys to Acquire Intervoice
    The boards of directors at Convergys and Intervoice have approved a definitive merger agreement for Convergys to acquire the interactive voice response, contact center and mobile messaging company for $335 million in cash.The acquisition will give Convergys, a leader in ...More
    July 16, 2008 By Tim McElligott Posted in News
  • Convergys Acquires Visage Mobile's Subscriber Management Business
    Visage Mobile, a provider of mobility and subscriber management solutions, today announced that it has entered into a definitive agreement to sell its subscriber management business to Convergys Corp. Terms of the sale were not disclosed. Founded in 2001, Visage ...More
    May 21, 2008 Posted in News