B/OSS

Cost Management

New Cerillion Service Aims to Maximize Margins, Improve Revenue Assurance

London-based Cerillion Technologies has debuted its Interconnect Managed Service, a tool for communications service providers to optimize their business operations. ...More
January 26, 2012
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management
Business Assurance: The Final Evolution in Revenue Management

Revenue Management has been transforming rapidly over the last couple of years from a single assurance solution to a multi-pronged approach to cost, revenue and security. The next stage may be a comprehensive approach to business assurance. ...More
January 12, 2012
Posted in Reports, Billing, Revenue Management
Pennies From Heaven

There is only one place to look to find lost revenue and that's the mirror. ...More
December 26, 2011 By Tim McElligott
Posted in Blog, Revenue Management
Ignore Margin Management at Your Own Risk

Profits are the lifeblood of business. Some service providers are risking a dangerous hemorrhage. The BSS/OSS professionals are running point on this urgent MASH unit. The key is margin management. Here are three key questions to consider. ...More
December 9, 2011 By Larry Lannon
Posted in Blog, Revenue Management, Service Creation & Delivery
Slide Show: Embracing the Eureka Moment of Margin Management

While there are many potential responses to the increasing number of competitive and financial threats out there, getting one's own fiscal house in order is a good start. ...More
November 28, 2011
Posted in Galleries, Revenue Management
Behind Every Successful Project

Technology has never simply sold itself. Someone, somewhere has to get behind it. ...More
November 14, 2011 By Tim McElligott
Posted in Blog, Service & Network Management
Invoice Audit Productivity: From 19th Century Textile Mill to SaaS

When it comes to invoice reconciliation, are your processes and tools modern and efficient, or is your company stuck in a 19th century time warp? ...More
November 14, 2011 By Peter Yelle
Posted in Blog, Billing
Telecom Today: Innovation, Integration, Intensity

As we have seen these last few years, nobody is too big to fail and embracing the status quo is probably your quickest way to find out. ...More
November 14, 2011
Posted in Blog, Revenue Management, Service Creation & Delivery
Putting Margins Under the Microscope

When it comes to profit margins, who can rely on hope and, in turn, hope to survive? ...More
November 10, 2011 By Tim McElligott
Posted in Articles, Billing, Revenue Management
Price Is a Proxy for Value

There is really only one place left to differentiate your services and it’s neither price nor the best device. ...More
October 17, 2011 By Tim McElligott
Posted in Blog, Customer Experience Management, Revenue Management